Achieving Results Through a Sales Presentation

Sales

POP Sales Drivers Setting Goals Persuasive Sales – Structural approach Asking questions Active listening Product – Features – Characteristics Benefit – Benefit for the customer Financial argumentation Closing the Sales Conversation Handling...

Creating a Successful Sales Team

Sales

Sales – Training Goals: Connect sales employees on a team level Learn how people evaluate and recognize fair behavior and how to achieve it Familiarize with key beliefs that influence team communication Discussion on the causes and consequences of employee...

Emotions and Motivating the Customer in a Successful Sales Conversation

Sales

Sales – Let’s Recap the Sales Steps Step 1 – The introduction of the conversation Step 2 – Identifying needs Step 3 – Presenting the product Step 4 – Customer objections Step 5 – Closing the sale   The Importance of Communication The impact of emotions on...

Client Care

Sales

Sales – The Importance of Building Relationships with Customers Relationships in the buyer-seller-satisfaction dynamic Raising awareness of the customer’s experience Raising awareness of the seller’s experience Raising awareness of the current level of service quality...

Successful Communication Skills

Communication

Communication – Factors Affecting Communication Perception Past experiences Emotions Stereotypes and prejudices Improving your perceptive sharpness The impact of emotions on communication and motivation How to establish harmonious relationships Nonverbal communication...