Communication – Factors Affecting Communication
- Perception
- Past experiences
- Emotions
- Stereotypes and prejudices
- Improving your perceptive sharpness
- The impact of emotions on communication and motivation
- How to establish harmonious relationships
- Nonverbal communication
The Importance and Impact of Nonverbal Communication
- Key nonverbal cues
- Clothing and other aspects of nonverbal communication
- How to communicate nonverbally
- Distinguishing perception from interpretation
Verbal Communication
- The importance of speech and its impact on communication
- Speech structures
- Setting well-defined communication outcomes
- Learning to speak the language of those you communicate with
- Mastering the beliefs of successful communicators
Feedback and Corrective Mechanisms
Active Listening
- A tool for better understanding your communication partner
- Responding to your partner’s questions
Working Methods
- On-camera training
- Simulation of various situations
- Interpretation of recordings
- Providing feedback
- Exercises