What is Stress
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Facts about stress
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How to define stress
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What are the causes of stress
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Mechanism of the stress response
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Can stress be positive
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When does stress become negative for functioning
 
Stress Management
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What can we do
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Stress prevention – addressing the cause
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Enhancing our ability to cope with stress
 
Stress Prevention
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Goal management
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Time management
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Four-step technique
 
Enhancing the Ability to Cope with Stress
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Connection between mind, emotions, and body – why techniques work?
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Anti-stress body posture
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Progressive muscle relaxation
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Breathing techniques
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Imagination technique
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Exercise and nutrition
 
How to Say “No”
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What, to whom, and when is it difficult for you to refuse
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5 rules for refusing someone’s request
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What to do when someone is very persistent
 
Methods:
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On-camera training
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Recording delegation and leadership situations
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Interpretation of recordings
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Providing feedback
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Simulations and exercises