Factors Affecting Communication
- Perception and past experiences
- Emotions
- Stereotypes and prejudices
Nonverbal and Verbal Communication
- Importance and impact of nonverbal communication
- Clothing and other aspects of nonverbal communication
- Importance of speech and its influence on communication
Mastering the Beliefs of Successful Communicators
- Theme, content of the presentation, 5Ws + H
- How to tell the story in the best way
- Disturbances in language usage
Negotiation
- What is negotiation?
- Importance of negotiation processes
Negotiation Process
- How to control the negotiation process
- How to refine negotiation skills
- Opportunities and risks in negotiation
Traits of a Successful Negotiator
- How to turn opposing interests into your own
- Developing communication skills
- Negotiation styles
Methods
- On-camera training
- Simulations of various situations
- Interpretation of recordings
- Providing feedback
- Exercises