Mentoring Task
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Encouraging the maximum capacities of employees
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Boundaries of the relationship between mentor and employee
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How the timeline of mentoring and engagement are connected
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How succession planning is done
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How to create a career development plan
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How to use mentoring to build a learning culture (personal development and knowledge transfer)
Mentoring
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Methodical and pedagogical instructions
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Psychology of learning and memory
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Optimal dynamics of mentoring
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Characteristics a mentor must have/build to gain trust
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How to deal with difficult employees
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How to cooperate with employees of opposing principles and attitudes
Mentor Responsibilities
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Supporting employees (in decision making, communicating unpleasant matters)
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Emotional support
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Guidance in career direction
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Encouraging continuous further training and education
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Researching individualized material
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Monitoring
Monitoring
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How to track progress and record it
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How to measure the effectiveness of mentoring
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How to influence consistency, discipline, and personal development without control
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How to communicate monitoring results (balancing praise and motivation through criticism)
Methods:
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On-camera training
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Simulations of various sales situations
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Interpretation of recordings
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Providing feedback
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Exercises