Communication – Factors Affecting Communication Perception Past experiences Emotions Stereotypes and prejudices Improving your perceptive sharpness The impact of emotions on communication and motivation How to establish harmonious relationships Nonverbal communication...
Communication – The Importance of Team Spirit for the Organization Motivation that connects Collegiality and tolerance Building a sense of unity Exercises Developing Team Spirit Are we a high-quality team? How do we perceive ourselves, our department, and our...
Communication – Let’s Recap What does a high-quality and successful presentation look like? What areas can we still improve? How detailed should the presentation be, and how to turn it into a compelling sales story? How to build a strong connection with the customer?...
Communication & Meeting Function What is a meeting, and what is its main function? How effective are your meetings (and why)? Meeting Objectives How to define a meeting goal and stay focused on it How to set an agenda How to ensure topics are properly...
Communication & Preparation for Public Speaking Reminder of basic media etiquette, on-camera behavior, and conduct during public business presentations Factors Affecting Performance Perception and past experiences Emotions, stereotypes, and prejudices...
Prerequisite for this training: Completion of the “Communication” training. Oral Business Communication How to conduct conversations at a professional level Additional etiquette rules for conversations Telephone Communication Answering and...
