Negotiation Variables
- Basic quality
- Ease of implementation
- Maintenance
- Spare parts
- Price
- Payment terms
- Assistance with financing
- Delivery
- Delivery time
- Warranty
- Relationship longevity
- Staff training
- Quality of accompanying documentation
- Technology transfer
- Help with promotion/advertising
- Discounts
- Potential for future business
- Personal status
- Entertainment
Practical Examples
- Analysis of recorded negotiations
- Recording with a video camera, analysis, and evaluation of the negotiation
Methods of Work
- On-camera training
- Simulations of various situations
- Interpretation of recordings
- Providing feedback
- Exercises