Creating a Successful Sales Team

Sales – Training Goals:

• Connect sales employees on a team level
• Learn how people evaluate and recognize fair behavior and how to achieve it
• Familiarize with key beliefs that influence team communication
• Discussion on the causes and consequences of employee satisfaction
• Improving mutual communication and experience exchange as a major benefit in sales

Factors Affecting Communication in the Team

• Perception
• How to improve communication?
• Past experiences and emotions; prejudices
• The concept of verbal and nonverbal communication
• Negations and the impact of words on emotions; active listening

Team Relationships

• How to achieve the best sales results together as a team
• The impact of emotions on communication and employee motivation
• The importance of support and open communication
• How to build harmonious business relationships
• Exercises