Mentoring Task

  • Encouraging the maximum capacities of employees

  • Boundaries of the relationship between mentor and employee

  • How the timeline of mentoring and engagement are connected

  • How succession planning is done

  • How to create a career development plan

  • How to use mentoring to build a learning culture (personal development and knowledge transfer)

 

Mentoring

  • Methodical and pedagogical instructions

  • Psychology of learning and memory

  • Optimal dynamics of mentoring

  • Characteristics a mentor must have/build to gain trust

  • How to deal with difficult employees

  • How to cooperate with employees of opposing principles and attitudes

 

Mentor Responsibilities

  • Supporting employees (in decision making, communicating unpleasant matters)

  • Emotional support

  • Guidance in career direction

  • Encouraging continuous further training and education

  • Researching individualized material

  • Monitoring

 

Monitoring

  • How to track progress and record it

  • How to measure the effectiveness of mentoring

  • How to influence consistency, discipline, and personal development without control

  • How to communicate monitoring results (balancing praise and motivation through criticism)

 

Methods:

  • On-camera training

  • Simulations of various sales situations

  • Interpretation of recordings

  • Providing feedback

  • Exercises